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FAQs

How do i identify my hotel booking was reserved?

Ans. You will get Hotel confirmation voucher on your email id and also concern our customer care executive teams.

Do I essential to confirm my Hotel Booking?

Ans. There is no essential to confirm your Hotel Booking. If you still feel you would like to confirm that your Hotel Booking was made, you can do so by writing and coordinate to our Customer Care Team.

How do I modify a Hotel Booking?

Ans. To modify a Hotel Booking, please communication with our customer care team (phone Number) (all networks).

How do I terminate my Hotel Booking?

Ans. To terminate a Hotel Booking, please communication with our customer care team (phone Number) (all networks). All the cancelation done according to the below cancelation policy.

Is there a cancellation policy for Hotels reservation on Login2yatra?

Ans. Cancellation Policy
  1. Instant Booking Cancelation: If you cancel within 24 hours before check-in, you will incur 100.0% of your total stay. If you cancel between 24 hours and 48 hours before check-in, you will incur 50.0% of your total stay (only charge 300 INR cancelation charge).
  2. If cancellation before 30 Day of Booking date then 100% Refund (only charge 300 INR cancellation charge) .
  3. If cancelation before 15 Day of booking date then 50 % Refund (only charge 300 INR cancellation charge) .
  4. If cancellation before 07 Day of booking date then No Refund .
        Offline cancellations:
  1. We also accept cancellation requests through phone. However Login2yatra cancellation charges for such offline cancellations may be higher.
  2. Only those cancellation requests which are made either online or on the phone to our customer support team shall be entertained. Login2yatra shall not be liable to entertain any cancellation requests made directly to the hotel without intimating Login2yatra and also through any other medium including, but not limited to, SMS or e-mail.
  3. Login2yatra charges a separate service fee of Rs 300 for all cancellations.
  4. If you don't show up at the hotel, you'll still be charged the entire amount.

How do I pay for the gala dinner?

Ans. Gala dinner charges which are appropriate for New Year and Christmas festival dates would be additional and payable directly at the hotel. Gala dinner charges decided by the particular hotel.